Privacy Policy – How 777e Game Protects Your Data

1 Overview

777e Game is an online gaming and sports betting platform built for Pakistani players. When you use the platform – whether you are browsing the game lobby, depositing in PKR, placing a bet on a PSL match, spinning a slot game, or playing bingo – certain information is collected to make the service work properly and securely.

This Privacy Policy describes:

• What categories of personal data are collected and when.
• The purposes for which that data is used.
• How payment and financial data related to JazzCash, Easypaisa, Raast, and bank transfers is handled.
• Your rights over your own data and how to exercise them.
• The technical and organisational measures in place to keep your information safe.

This policy applies to all users of 777e Game regardless of how they access the platform – desktop browser, mobile browser, or any other supported method. It should be read alongside the Terms and Conditions and the Responsible Gaming guidelines.

2 Data We Collect

We collect information in three main ways: information you give us directly, information generated automatically when you use the platform, and information received from third-party services such as payment providers.

Information you provide directly:

• Full name and date of birth provided during registration.
• Contact details including mobile number and email address.
• Identity verification documents submitted during account verification.
• Financial information associated with deposits and withdrawals, including your JazzCash or Easypaisa mobile number, bank account details, or card information where applicable.
• Communications sent to the support team including queries, complaints, or feedback.

Information collected automatically:

• Device type, browser version, and operating system used to access the platform.
• IP address and general location (country and city level – not precise GPS coordinates).
• Session data including pages visited, time spent, and games played.
• Betting and gaming activity including stakes, outcomes, and transaction history.
• Cookie data and similar tracking technologies (see Section 5).

3 How We Use Your Data

The data collected is used for specific, legitimate purposes related to operating your account and providing the platform service. We do not use your data for purposes beyond what is described below without updating this policy and, where required, seeking your consent.

Where we send you platform notifications or updates about your account, these are considered part of the service and are not optional marketing. If we ever introduce optional marketing communications, you will be given a clear choice to opt in or out at that time.

4 Payment Data and PKR Transactions

All financial transactions on 777e Game are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfers, mobile wallets, and debit or credit cards. When you make a deposit or request a withdrawal, your payment details are transmitted to the relevant payment provider through an encrypted connection.

Here is how payment data is handled at each stage:

• At deposit: Your JazzCash or Easypaisa mobile number, Raast ID, or bank account reference is used solely to initiate and confirm the transaction. This reference is stored against your account for withdrawal matching purposes.
• During processing: Payment data is transmitted to the third-party payment gateway over TLS-encrypted connections. 777e Game does not have access to full card numbers or mobile wallet PINs at any point.
• After completion: A transaction reference, amount in PKR, date, and payment method type are stored in your account history. This record is used for support queries, audit purposes, and withdrawal processing.
• At withdrawal: Your registered payment account details are used to return funds. Withdrawals to unverified accounts are not processed, which is one of the reasons identity verification is required before withdrawals are released.

5 Cookies and Tracking

777e Game uses cookies and similar technologies to make the platform function correctly and to understand how users interact with different parts of the site. A cookie is a small data file stored on your device by your browser when you visit a website.

The types of cookies used on 777e Game are:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your language preference, and keep your account secure. The platform cannot work properly without them and they cannot be disabled.
• Functional cookies: These remember your preferences – such as your preferred game category or display settings – so you do not have to reset them each time you visit.
• Analytics cookies: These help us understand which games and features are most popular, how long players stay in sessions, and where users drop off. This data is used in aggregate and does not personally identify you.
• Security cookies: Used to detect and prevent fraudulent activity, unusual login patterns, and bot behaviour on the platform.

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but disabling essential cookies will affect your ability to log in and use the platform normally. Continuing to browse 777e Game with your browser's default cookie settings in place is taken as acceptance of our cookie use as described here.

6 Data Sharing

777e Game does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. Your data is only shared in the limited circumstances described below:

• Payment processors: JazzCash, Easypaisa, Raast, and other payment providers receive the minimum data required to process your transaction. This is an unavoidable part of handling PKR deposits and withdrawals.
• Identity verification services: Where a third-party identity verification service is used to confirm your age or identity, the relevant documents are securely transmitted to that provider for verification. The result is returned to 777e Game; the documents themselves are not retained by us beyond the verification process.
• Platform infrastructure providers: Hosting, server, and database providers who support the technical operation of the platform may process data as part of their service. These providers are bound by data protection obligations and do not use your data for their own purposes.
• Fraud prevention and security: In cases where fraudulent activity is suspected, limited account and transaction data may be shared with fraud detection services for investigation purposes.
• Legal obligations: If we receive a valid legal request requiring disclosure of data – for example, to prevent serious harm or comply with an applicable legal process – we will disclose only what is legally required and will notify you where we are permitted to do so.

All third parties with whom data is shared are required to handle it securely and use it only for the specific purpose for which it was shared. We do not share data with parties outside these categories without your explicit consent.

7 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure, in order to meet our operational, audit, and legal obligations. The general retention periods are as follows:

• Account and registration data: Retained for the lifetime of the account plus five years after account closure. This allows us to resolve any post-closure disputes and maintain audit records.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the duration of the account and for up to five years after closure, in line with financial record-keeping standards.
• Support communications: Retained for two years from the date of the last interaction to allow continuity of support and dispute resolution.
• Session and analytics data: Aggregated analytics data is retained for up to two years. Individual session data is typically anonymised or deleted within 12 months.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of certain data types as described in Section 9, subject to our legal and operational obligations.

8 Security Measures

Protecting your account and personal data is a core priority for 777e Game. We implement a range of technical and organisational measures to keep your information secure against unauthorised access, loss, or misuse.

• Encrypted connections: All data transmitted between your device and the 777e Game platform is protected using TLS (Transport Layer Security) encryption. Look for the padlock symbol in your browser's address bar as confirmation.
• Password security: Account passwords are stored using strong cryptographic hashing. We do not store plain-text passwords and cannot retrieve your password – only reset it.
• Access controls: Internal access to personal data is restricted to staff who need it for specific operational purposes. All access is logged and regularly reviewed.
• Fraud monitoring: Automated systems monitor accounts for unusual activity such as rapid login attempts, sudden changes in deposit behaviour, or access from unrecognised devices.
• Payment security: PKR payment data is processed through PCI-compliant payment gateways. Full card details are never stored on 777e Game servers.

9 Your Rights Over Your Data

You have meaningful control over the personal data that 777e Game holds about you. The following rights are available to all registered users. To exercise any of these rights, contact the support team with your account username and a description of your request.

10 Minors and Under-18 Users

777e Game is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. Registration requires confirmation that you are 18 or older, and age verification may be requested at any time.

If we become aware that a person under 18 has registered an account or provided personal data through the platform, the account will be immediately closed and all associated data will be deleted. Any deposits made through an underage account will be returned to the original payment source after the investigation is complete.

If you are a parent or guardian and believe a minor has created an account on 777e Game, please contact our support team immediately with details so the matter can be investigated and resolved promptly.

11 Changes to This Privacy Policy

777e Game may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, or data handling practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date shown at the top of the page.

For significant changes – particularly those that affect how your data is used or who it is shared with – we will make reasonable efforts to notify registered users via their account email address before the changes take effect. Continued use of the platform after such notification is taken as acceptance of the revised policy.

We recommend checking this page periodically, especially if you have not logged in for some time. The date shown at the top of this page always reflects when the most recent update was made.

12 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern about how your personal information has been handled, please get in touch with the 777e Game support team.

Support is available around the clock through the contact options in your account dashboard. When submitting a data-related request, please include your registered account username and a clear description of your query so the team can locate your records and respond efficiently.

Our contact email address is displayed in the footer of this page. All privacy-related queries are handled separately from general support and are reviewed by the relevant team member responsible for data matters.

We aim to respond to all data rights requests within a reasonable timeframe. Where a request is complex or involves a large volume of data, we will acknowledge receipt promptly and provide an estimated response timeline.

For issues related to responsible gaming, deposit limits, or self-exclusion, please visit the Responsible Gaming page directly where tools are available without needing to wait for a support response.